Shipping Information

Shipping Information

if you have any special shipping needs then just contact us as we can most likely arrange something for you on request.

Click here if you have a delivery enquiry

 

Australia 

  • Shipping is FREE to all Metro locations in Australia for purchases $199 and over
  • Shipping is base on Aus Post standard postage fee for purchases $198 and below.
  • Items shipped from our warehouse in Oakleigh South

Please note we use registered Aus Post & Hunter Express for our shipping (unless otherwise specified).

We will process your order and dispatch the item within 1 business days of receiving payment. In general, it will take approximately 2-5 business days to reach most places in Australia.

Please note, payment via Direct Debit via Paypal can take anywhere from 4-6 business days to clear. We will despatch items once these type of payments clear. Payment via credit card is instant.

For orders in regional locations please note that we may require additional payments to cover the large shipping cost 

 

International 


Where are items shipped from?


Unlike the majority of sites online that ship from overseas, all our stock is stored and shipped from our Sydney warehouse. Giving you the peace of mind that your order will be processed and received quickly and efficiently.


Returns

• Our lights are built using high-quality metals and fabrics and all-electric parts meet Australian regulations from the cord right down to the bulb socket.

• In case there is a problem with the light or even if you decide to change your mind on the purchase - you can return the light no questions asked within 30 days of purchase.

• We will provide a full refund minus IN and OUT shipping costs, the items must be in a re-saleable condition.